Deliveries

You will receive a confirmation email as soon as your order is ready for dispatch. If you wish to change your order (for example the delivery address) please let us know as soon as possible via email.

Local Edinburgh Delivery

Accepted Edinburgh Delivery Zones:

Abbeyhill, Bonnington, Bruntsfield, Canonmills, City Centre, Dean Village, Easter Road, Fountainbridge, Golden Acre, Grassmarket, Haymarket, Holyrood, Inverleith, Leith, Marchmont, Morningside, Newhaven, Newington, New Town, Old Town, St James Quarter, Stockbridge, Tollcross, West End.

We will deliver your local orders by hand, typically on weekdays (excluding Bank Holidays) but we cannot specify an exact time or day.

If you are not in to receive your order, as it needs to be kept out of the elements, we will leave it in a safe place or with a neighbour and notify you.

We are not responsible for any damages or losses once the order has been delivered.

Please list any special requests for your delivery at checkout.

As our time is very limited and we do all our local deliveries by hand, if you accidentally select ‘Local Delivery’ at checkout but live outside of these listed zones, then we will either need to cancel and refund your order, or charge a delivery surplus fee.

Returns

If you are unhappy with the condition on delivery, you must inform us within 24 hours. 

Once your order arrives, please inspect it & contact us if the item has been damaged or if you receive the wrong item, then we can review this and make it right.

We do not issue refunds on any of our products as they are all custom made (this includes any sales, discount codes or promotional offers).

You can contact us at hello@bryoniaflowers.co.uk or use our Contact page.